BS ISO 10667-2:2011
$167.15
Assessment service delivery. Procedures and methods to assess people in work and organizational settings – Requirements for service providers
Published By | Publication Date | Number of Pages |
BSI | 2011 | 36 |
PDF Catalog
PDF Pages | PDF Title |
---|---|
6 | Foreword |
7 | 0 Introduction 0.1 General 0.2 Function of ISO 10667 |
8 | 0.3 Intended users of ISO 10667 0.4 Other stakeholders |
9 | 0.5 Types of assessment covered by ISO 10667 0.6 Organization of ISO 10667 |
11 | 1 Scope |
12 | 2 Terms and definitions |
15 | 3 Agreement procedure 3.1 Agreement 3.2 Service provider responsibilities |
16 | 3.3 Relationship between the service provider and client 3.4 Assurance of service provider competence 3.5 Anticipating outcomes and consequences 3.6 Supplementary research activities 4 Pre-assessment procedures 4.1 Identification of assessment needs |
17 | 4.2 Assessment services recommendations 4.3 Assessment services agreement |
18 | 5 Assessment delivery 5.1 Steps |
19 | 5.2 Assessment delivery — Planning the assessment |
20 | 5.3 Assessment delivery — Informing assessment participants |
22 | 5.4 Assessment delivery — Conducting the assessment 5.5 Assessment delivery — Interpreting and using results 5.6 Assessment delivery — Preparing and providing reports |
23 | 5.7 Assessment delivery — Providing feedback 5.8 Assessment delivery — Evaluating the assessment |
24 | 6 Post-assessment review |
25 | Annex A (informative) Rights and responsibilities of assessment participants: Guidelines and expectations |
27 | Annex B (informative) Supplemental information on technical documentation of assessment methods and procedures |
29 | Annex C (informative) Supplemental information on analysis and interpretation of results |
30 | Annex D (informative) Supplemental information on reporting |
31 | Bibliography |