BSI PD ISO/TS 24178:2021

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Human resource management. Organizational culture metrics cluster

Published By	Publication Date	Number of Pages
BSI	2021	24

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Categories: 03.100.30 - Management of human resources, BSI

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This document describes the elements of organizational culture and provides the formula for comparable measures for internal and external reporting.

This document also highlights issues that need to be considered when interpreting the organizational culture data, especially when deciding on appropriate interventions internally and when reporting these to external stakeholders (e.g. regulators, investors).

PDF Catalog

PDF Pages	PDF Title
2	National foreword
6	Foreword
7	Introduction
9	1 Scope 2 Normative references 3 Terms and definitions 4 Engagement, satisfaction and commitment metric 4.1 General
10	4.2 Purpose 4.3 Formula 4.3.1 What to measure
11	4.3.2 Choice of tools 4.3.3 Choice of questions
13	4.4 Contextual factors 4.5 Predictive factors 5 Retention rate metric 5.1 General 5.2 Purpose
14	5.3 Formula and analytics 5.3.1 General 5.3.2 Culture and data collection groupings 5.3.3 Culture and causal analysis
15	5.4 Contextual factors 5.5 Predictive factors
17	Annex A (informative) Basic corporate culture survey (maturity stages 1 and 2)
20	Annex B (informative) Developing corporate culture statements in a mature organization (maturity stages 3 and 4)
21	Annex C (informative) Culture and HR metrics
23	Bibliography