{"id":359236,"date":"2024-10-20T01:25:08","date_gmt":"2024-10-20T01:25:08","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bsi-pas-84012014\/"},"modified":"2024-10-26T02:05:33","modified_gmt":"2024-10-26T02:05:33","slug":"bsi-pas-84012014","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bsi-pas-84012014\/","title":{"rendered":"BSI PAS 8401:2014"},"content":{"rendered":"<p>This PAS provides guidance on the design and implementation of inside sales management (ISM) including all relevant inside sales activities (ISAs), as part of an overall sales strategy.<\/p>\n<p>This includes selling through the use of all methods for communication at a distance, including:<\/p>\n<ul>\n<li>\n<p>telephone (inbound and outbound);<\/p>\n<\/li>\n<li>\n<p>internet chat (inbound and outbound);<\/p>\n<\/li>\n<li>\n<p>video conferencing;<\/p>\n<\/li>\n<li>\n<p>web-based software.<\/p>\n<\/li>\n<\/ul>\n<p>It is applicable to all sizes of organization operating in business-to-business sectors in all industries. It is intended for use by senior managers, especially those responsible for sales strategy.<\/p>\n<p>This PAS does not address management of field sales activities (i.e. face-to-face meetings with customers).<\/p>\n<h4>PDF Catalog<\/h4>\n<table border=\"1px\" class=\"des-table\">\n<tr>\n<th>PDF Pages<\/th>\n<th>PDF Title<\/th>\n<\/tr>\n<tr>\n<td><b>3<b><\/td>\n<td>Contents  <\/td>\n<\/tr>\n<tr>\n<td><b>5<b><\/td>\n<td>Foreword  <\/td>\n<\/tr>\n<tr>\n<td><b>6<b><\/td>\n<td>0 Introduction  <\/td>\n<\/tr>\n<tr>\n<td><b>9<b><\/td>\n<td>1 Scope <br \/> 2 Abbreviations, terms and definitions  <\/td>\n<\/tr>\n<tr>\n<td><b>11<b><\/td>\n<td>3 Process map  <\/td>\n<\/tr>\n<tr>\n<td><b>13<b><\/td>\n<td>4 Regulation <br \/> 5 Pre-implementation planning for inside sales (PLAN)  <\/td>\n<\/tr>\n<tr>\n<td><b>19<b><\/td>\n<td>6 ISM operations (DO)  <\/td>\n<\/tr>\n<tr>\n<td><b>27<b><\/td>\n<td>7 Checking and analysing (CHECK)  <\/td>\n<\/tr>\n<tr>\n<td><b>29<b><\/td>\n<td>8 Adjustment \u2013 Proposing improvement measurements (ACT)  <\/td>\n<\/tr>\n<tr>\n<td><b>31<b><\/td>\n<td>9 Information system and data views  <\/td>\n<\/tr>\n<tr>\n<td><b>33<b><\/td>\n<td>10 Human resource management in ISM  <\/td>\n<\/tr>\n<tr>\n<td><b>37<b><\/td>\n<td>Annex A (informative) Market segmentation  <\/td>\n<\/tr>\n<tr>\n<td><b>38<b><\/td>\n<td>Annex B (informative) Activity design example  <\/td>\n<\/tr>\n<tr>\n<td><b>39<b><\/td>\n<td>Annex C (informative) Peripheral equipment and software  <\/td>\n<\/tr>\n<tr>\n<td><b>40<b><\/td>\n<td>Annex D (informative) Training programme menu (Example)  <\/td>\n<\/tr>\n<tr>\n<td><b>41<b><\/td>\n<td>Bibliography  <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p><b>Implementing an inside sales management methodology. Guide<\/b><\/p>\n<table class=\"shortdes-table\" style=\"width: 100%\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td>Published By<\/td>\n<td>Publication Date<\/td>\n<td>Number of Pages<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/pdfstandards.shop\/product-category\/publishers\/bsi\/\"><b>BSI<\/b><\/a><\/td>\n<td>2014<\/td>\n<td>44<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":359244,"template":"","meta":{"rank_math_lock_modified_date":false,"ep_exclude_from_search":false},"product_cat":[86,2641],"product_tag":[],"class_list":{"0":"post-359236","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-03-100-20","7":"product_cat-bsi","9":"first","10":"instock","11":"sold-individually","12":"shipping-taxable","13":"purchasable","14":"product-type-simple"},"_links":{"self":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product\/359236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media\/359244"}],"wp:attachment":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media?parent=359236"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_cat?post=359236"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_tag?post=359236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}